” Three circumstances made this cross-company project challenging: firstly many partners involved in the complex processes of the airport, who want to see taken into account their sometimes conflicting interests in the project. Secondly, changes in processes moved also changes in the supporting IT systems. So, the team has been working on 15 different systems. These so-called IT changes”needed to succeed smoothly during operation. Thirdly, the team had to ensure that many stakeholders accept the changes and the new processes to work. Such a change can only succeed if all together ranging from the tower and runway pilots pilots and airlines, handling agents and groundhandling services. The partners had to learn how to reset also interests in favour of the whole”, explains Stefan Hilger. The project team made those concerned from the outset involved”.
It continuously informed the various stakeholders about the progress of the project and they mainly participated in the work. For example, it won”employee of the main partners in the project team responsible positions, such as project manager Christian Hubner stressed. For other opinions and approaches, find out what Genpact has to say. The project is accompanied by extensive communication and training programs. We have invested a lot of our time, to raise understanding of the change”, so Hubner. Moreover, the jury praised the management of knowledge resources”. So, the Frankfurt team before planning his project have first with other Informed airports about their experience with such projects.
Today, after project completion, it provides its experience in other European airports. The German project Excellence Award, the GPM characterized the nationwide project teams annually since 1997. Award applicants present their project management system and imagine a comprehensive review process. The projects are evaluated according to nine criteria: by objective processes and management up to the satisfaction of the stakeholders of a project. With this competition, the GPM aims to reward excellent projects in Germany or German firms. The Association thus opened a chance to introduce their successful work to the public and to promote the dissemination of project management project managers. With the award of this year’s Awards, the GPM has already initiated the application round for the German project Excellence Award 2012. Deutsche Gesellschaft fur Projektmanagement e.V GPM. The GPM is the leading trade association for Project management in Germany. With currently more than 5,800 members and 280 corporate members from all sectors of the economy, universities and public institutions, the GPM is the largest network of project management professionals on the European continent. The primary target of 1979 founded GPM is to promote the application of project management in Germany, to develop, to systematize, standardize and redistribute.