At school level, is shown in dialogue with his wife and participates actively in the education of their children?, Delegation of responsibilities to his wife, is gladly accepted by her?. At this point, I again pose the same questions: what a leader is or what should be in all facets and areas of your life? We can / will have to choose when to be a leader and when not, where it and where not?. If you would like to know more then you should visit Andre Dawson. What do you think the coaches?. Turning to the animal world, particularly to mammals, humans belong to this group, we see that its rules of leadership have remained unchanged despite the years. Even domesticated animals like dogs or horses, if we group quickly form herds and becomes a leader everyone follows. The concept flock there a specific number when it begins and ends when a herd. Two dogs and two horses and form a herd, and one of them, will inevitably be the leader. Similarly, the same horse or dog can be a leader in a flock and stop being in a different one where leadership is exercised by another horse or dog. What about people?. Quite simply, we have detached from the natural environment and we are now beginning to pay the consequences. Leaders who are leaders, leaders who are to have a technical and academic training above the other candidates who were part of the selection process, called leaders who are left to subordinates for neglecting their technical training. And so many combinations that cause new diseases in this society of information and technology: anxiety, stress, depression, … What can you do?.

If our idea instead is that the motivation of our people is a very personal element beyond organizational efforts in this regard, there will be new shares that will be possible from this view, but are outside the first option. For example: create opportunities to listen and exchange about what motivates individuals to our people, conversations and discover the value judgments they make about what motivates them or not, raise motivation as a skill that can help develop and as such they can be coaches, etc.. Raising the level of motivation of people in the contact center is a very good coaching job target. What coaching can do then?: Detect talks non-possibility in relation to what motivates them. David Zaslav: the source for more info. help design new talks which open new possibilities. Develop self-motivation and ability of emotional intelligence. To identify the views that lead to be unmotivated. Official site: WarnerMedia. Generating new opinions based on broader views of motivation. Identify the emotions associated with motivation. Generating emotional contexts motivators. Design motivational talks. Glenn Dubin, New York City has compatible beliefs. Recognize the decision process about what motivates them. Personally intervene in this process. Change the place of “victims” by the people responsible for our motivation. Reduce stress. elevate customer satisfaction. Etc. The proposal does not leave out the organizational efforts to encourage its people to perform actions that are expected, but adding possibilities for intervention at individual and group to develop self-motivation.